Cancellation Policy

Chimera processes orders based on the product and order details selected by the customer at the time of purchase. Cancellation requests are subject to the order status and the terms outlined below.

Order Cancellation

• Cancellation requests should be submitted as soon as possible after placing an order.

• If an order has been placed by mistake, please contact Chimera immediately. We will review the request based on the order status and applicable terms.

• If you wish to cancel an order, please contact Chimera immediately through email: zebrocretail@gmail.com with your order number and relevant order details.

• Cancellation requests will be reviewed by Chimera based on the current status of the order. Approval of a cancellation request is at the sole discretion of Chimera.

• Once an order has been shipped or handed over for delivery, cancellation is not possible.

• Products purchased under specially discounted offers or promotional pricing are not eligible for cancellation, as specified at the time of applying the applicable discount code or promotional offer.

• If an order has been placed by mistake, please contact Chimera immediately. We will review the request based on the order status and applicable terms.

Important

Submission of a cancellation request does not guarantee cancellation or a refund. Any cancellation and applicable refund will be subject to review and approval by Chimera.

For cancellation requests or assistance, please contact Chimera through our official email channel and provide your order number.

Chimera reserves the right to amend this Cancellation Policy at any time without prior notice.